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NightOwl Frequently Asked Questions

Why Nightowl

Support

Training

Business options

  • Why Nightowl

    We’ve been around for over 40 years, but we’re still young at heart

    NightOwl is a national convenience franchise system established in 1975 as Australia’s first 24 hour trading Convenience retail business.
    First franchised in 1987, we have never stopped growing and with an exceptionally strong brand presence, we now operate over 69 stores
    throughout Queensland and New South Wales.

    Customers will come to you

    In Queensland, NightOwl’s market share has grown to over 35% of the convenience market, putting NightOwl as one of the largest
    convenience franchise store operators in Australia – supported by the longevity and loyalty of our customers.

    Your success is our success

    If you want continued growth year on year, you’ve come to the right place. You’ll never be left without support. We continually invest in franchisee training, modern marketing methods, advanced technology and systems, profitable supplier relationships, store refurbishment and
    continued expansion into the convenience market.

    You can keep growing

    NightOwl Franchisee’s can operate a single franchise or multiple franchises within the group – and are given an exclusive territory.

    If you don’t have a location, we can help. We use specialist demographic and site analysis to assess an appropriate site for all new NightOwl
    stores. Many are located in superior convenience sites with other nationally recognised which complement each other and create a
    strong destination and impulse based customer offer.

  • Support

    • You are supported by a network with over 40 years trading history.
    • Your business is boosted with modern marketing via LED screens, Beacon Technology and NightOwl Mobile App
    • You benefit from group buying and marketing power
    • You are given the support of a recognised brand while
    • maintaining flexibility to adapt your stock to suit local demographics
    • You are investing in a proven Return on Investment (ROI) model
    • You benefit from on-going operations, training and merchandising support
  • Training

    WE TRAIN YOU TO BE BUSINESS OWNERS

    No experience in business or retail?

    Gain confidence and learn how to be a successful business owner in our comprehensive 5 week training program – based on 10% classroom/ theory, 20% guided learning and 70% hands on learning – we will train you in everything you need to know about successfully operating your NightOwl franchise. You will receive support from our dedicated national training manager.

    Once you’re up and running, you will have access to NOEL, which gives you access to everything you need in running your NightOwl franchise, such as training, marketing material, reports and more.

    Our online learning platform NightOwl E-Learning system (NOEL) provides Franchisees with training systems and information at the click of a mouse.

    What does NOEL provide?

    • Online and real time training for you and your staff
    • Support from our national training manager
    • Reports and statistics
    • Marketing and promotional collateral
    • Business specific document templates
    • Latest NightOwl news and forums
  • Business options

    There are three options when it comes to running your NightOwl franchise, making it a truly flexible and scalable business.

    OPTION 1

    OWNER
    FULL TIME OPERATOR

    • Best return on investment
    • Best way to learn every aspect of your business
    • Work hard now and reap the benefits
    • Your business will benefit and profit from your full-time presence
    • Launching pad for your next store purchase

    OPTION 2

    50% OWNER OPERATOR
    50% STAFF

    • Balance of flexible lifestyle with financial return
    • Common goal of owner/operators wanting to open second and third stores
    • Choose to build new or buy an existing store
    • Use your knowledge to grow and expand your portfolio
    • A chance to gain operating knowledge and train staff with the benefit of your hands-on experience

    OPTION 3

    PURE INVESTMENT
    100% MANAGED BY STAFF

    • Highest running costs of all options (wages)
    • Must buy an existing store (cannot build new store as your first store)
    • Most suited to an investor with extensive retail experience
    • Common goal of owner/operators in opening second/third stores
    • Enjoy your free time while knowing your business is making money
    • Necessary to employ experienced staff you can rely upon for operational and financial knowledge and support

Looking to buy a business?

The why not join Australia’s largest stand alone Convenience Retailer?

There is no better time than now to join the NightOwl network and invest in the 100 percent Australian owned company with more than 40 years’ experience in retail convenience.

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Stores in network

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New store locations

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Franchises for sale

Take your first step towards a great opportunity today!

If you think NightOwl may be the right fit for you or you want to know more contact the Franchise Recruitment Executive on 07 3088 1200 or get in touch below.

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